Customer Experience Orchestration: refocusing on CX. Where to start? If you’re reading this, you probably already have the right mix of ingredients. Listen to Shaun discussing orchestrating the buyer journey and using data to your advantage on Oktopost’s ‘B2B Marketing Now’ podcast. We’re fortunate to be in an industry that possesses such intense and rapid … Continue reading The fundamentals of orchestrating your way to best in class Customer Experience