IT Specialist (SharePoint Online & Office 365)
Who we are?
MarketOne International is a global provider of marketing services helping companies identify new prospects, develop sales lead programs and convert new business. Our wide array of services includes contact database development, event recruitment, automated marketing, sales lead development, primary market research and Lead Lifecycle Management. MarketOne serves leading technology companies around the globe, including 8 of the 10 largest tech companies in the world.
With delivery capability across Europe, Asia Pacific and the Americas, MarketOne has fast become the go-to partner for large-scale, global marketing initiatives that rely on sophisticated demand generation programs. Our corporate track record features fifteen consecutive years of growth and profitability.
As an IT Specialist, you’ll have a crucial role in helping our internal and external customers achieve success by managing relationships and responding to their questions and service requests. You aren’t afraid to get your hands dirty to tackle any issues, and you’ll work very closely with the global support team (CIT) to prioritize and resolve issues. You’ll also interact with the infrastructure engineering team (CIT Engg) to build a solid ongoing understanding of our systems.
Must Have: –
• A passion for helping people succeed with technology
• Excellent verbal / written communication as well as organizational skills
• Outstanding problem solving/troubleshooting skills
• Ability and desire to create and manage knowledge base articles
• Experience developing and conducting small group trainings
• An intense curiosity about how systems work
• A “can do” attitude
• Hands on experience of SharePoint Online & Office 365
• Bachelor’s degree and 7+ years’ experience
• Must be familiar with IT security protocols.
Roles and Responsibilities
Office 365 and SharePoint Online Administration and handling Issues.
Architecting, implementing, and maintaining the SharePoint Online environment
Administer/Manage Office 365, SharePoint Sites and Sub-sites, Backup and Restoration, System security and System patching, Upgrades, Services, Structure, Content and Layout.
Good knowledge of SQL with respect to SharePoint Online.
Good knowledge of using the STSADM Command line tools.
Good knowledge about Office 365 & SharePoint DR Management
Granular and Platform level Backup and Restoration, High Availability Jobs, Backup data Pruning.
Setting up new Team sites and Troubleshooting the site issues (Analyse, recommend and assist in implementing SharePoint technologies including the development of SharePoint apps to meet business needs)
Coordinating with other Departments to improve their SharePoint sites, Customization, and Branding.
Knowledge of Mailbox maintenance, Azure AD, OneDrive, MDM, Security and Compliance, Azure and Teams with respect to Office 365.
Using Out of the Box features on SharePoint online.
Provide Office 365 and SharePoint support to end users
Provide Microsoft Project support to project leaders
Manages Content Databases, Reviews and Monitoring Usage reports.
Designation: IT Specialist (SharePoint Online & Office 365)
Work hours: 12 – 9 PM IST
Experience: 7+ years