What are you up against?
We need it now!
You can’t always plan ahead. Business priorities can change mid-quarter. Trained staff can take holiday, go on maternity leave, or desert you at the worst possible time. You need to know that it’s easy to engage with people that immediately understand your technology platforms and get your business sector. Who needs a learning curve?
How do you source scarce skills or languages
It can take time to find and train people with marketing automation skills – and then just as they’re fully operational, they take a better offer elsewhere and you’re back to square one. Finding someone to build Hebrew emails, or talk confidently about private cloud in fluent Lithuanian or Thai with a week’s notice can be just as tricky.
People who work the way you work
Do you want people to work directly in your systems or even on your premises? Or do you need a partner that comes with a proven platform and methodology that they can implement on day one and then adapt for your unique needs. We fit in with the way you do things – unless of course you want us to look for a better way.
Nervous about quality?
Can you be confident that outsourced partners will match or even better the quality of in-house teams? One benefit of outsourced partners is they can be held to account in a way that internal teams may not be. We are prepared to sign up and report on Service Level Agreements at a granular level – which not only gives you confidence we will deliver, but may even help identify bottlenecks and failure points.
Where’s the price tag?
We’re all under pressure to do more with less. But does that cheaper price mean you’re paying for unqualified, inexperienced junior staff? Outsourcing and offshoring bring risk so you need a partner that’s transparent about who’s doing the work and how. Find a price and a service level that suits your specific needs.